The European Accessibility Act (EAA) comes into force on June 28, 2025. But many businesses still misunderstand what the law means — or assume it won’t affect them. In this article, we bust the 5 most common myths about the EAA legislation.
1. “The EAA only applies to government websites”
False. The EAA specifically targets commercial businesses, including:
- Webshops with over €2M in revenue or more than 10 employees
- Consumer-facing SaaS platforms
- Streaming services, apps, and customer portals
Public sector websites already fall under separate legislation. The EAA focuses on B2C services.
2. “We’re WCAG compliant, so we’re fine”
Not necessarily. While WCAG is important, the EAA requires more than just technical accessibility:
- The entire customer journey must be accessible — product info, checkout, customer service
- Legal accountability is baked into the law
- Enforcement is expected to be strict and monitored
A WCAG audit is a starting point, not a full solution.
3. “No one is really checking”
That’s changing. The EAA is binding EU legislation. Member states must monitor compliance and can issue penalties. Think of a structure similar to GDPR.
Ignoring it is no longer safe — and reputational risk is real.
4. “We’re too small to be affected”
Maybe. You’re likely exempt only if:
- You have less than €2M in annual revenue
- And fewer than 10 employees
- And don’t offer consumer-facing digital services
If any of these don’t apply, the EAA may still be relevant.
5. “Accessibility is too complex — we’ll deal with it later”
It doesn’t have to be. There are plenty of quick wins you can implement today:
- Alt text for images
- Color contrast and font readability
- Accessible checkout forms
- Customer service channels that work for all users
With a phased approach, you can start improving today and move toward full compliance.
Start with the Free EAA Quickscan
Not sure if your platform falls under the EAA legislation? Start with our free 5-minute Quickscan to assess your risk and get clear next steps.